Copyright © All rights reserved. Made By Serif. Terms of use | Privacy policy
DG
Revised July 2010
Any quotation is subject to a vehicle being available. To accept a quotation and make a booking, You, hereinafter referred to as ‘the Client’ must send a written confirmation to ‘Home or Away Minibuses Ltd’ hereinafter referred to as ‘the Company’. When the Company receives written confirmation the Company shall be sole judge of such availability. Any amendments by the Client booking must be made in writing. Upon confirming a booking the Client accepts the Companies terms and conditions in full.
A min deposit of £50 must be paid to the Company, credit or debit cards incur a charge of £2.50, together with a letter confirming all details and requirements. The balance of the hiring charge must be paid at least 14 days before the date of journey unless agreed beforehand. The Company reserves the right to decline to execute any work when the foregoing conditions have not been observed, in which case any monies paid may be forfeitable by the client to the Company. Account clients are strictly net, payable 30 days from date of job. The Company reserves the right to add interest at a rate of 2.5% compound interest per calendar month after the date by which payment should have been made.
In respect of bookings made more than six months in advance the Company reserves the right at its sole discretion to increase the price stated on the Clients confirmation form, to the then prevailing price at the time of hire. In such circumstances the client shall have an option to cancel the hire or to continue the hire at the revised price.
Cancellations must be made in writing and the Client agrees to pay the Company on demand a sum not exceeding the hiring equivalent. The appropriate cancellation charges become payable: More than 28 days £25 admin charge, 14 – 27 days 25% 7 – 13 days 50% 2 – 6 days 75% >48hrs 100% as to the amount of such sum the Company shall be sole judge and may use it’s discretion to issue a credit note. Unless the said sum shall be paid upon demand it shall become a debt due from the Client to the Company and shall be immediately recoverable as such.
The most direct and convenient route will be taken on the outward and return journeys unless specified otherwise.
Any additional mileage performed or waiting time spent in addition to that agreed will be charged pro rata.
The driver of any vehicle hired hereunder shall have the right to decide at his sole discretion the kind of luggage or package which any passenger may bring upon the said vehicle. All luggage, packages and belongings including any items of dress shall be deemed to be carried entirely at the owners risk and the Company will not be responsible for any loss or damages caused thereto either on the outward or return journey, or during anytime that the vehicle is stationary in or at a car / coach park or elsewhere even though the vehicle may at anytime or such time be unattended.
The Company does not guarantee that any vehicle will complete any journey or any part thereof in any given time and whilst the driver will conform with the reasonable request of the members of the party as to the reasonableness of which the driver alone shall be the judge the Company declines all liability for any loss, inconvenience, damage or injury arising from unpunctuality in starting transit arrival or return from failure to convey any member or members of the party howsoever caused.
Drivers will so far as circumstances permit, depart return and leave intermediate stopping places at times agreed beforehand or specified by the drive on condition that any variation required by the customer to the journey must be notified to the Company in writing not less than 48 hrs beforehand.
All requests for the hire of a specific vehicle are accepted subject to availability. If that vehicle is not available the Company reserves the right to substitute an alternative vehicle including those of other operators.
No more than the maximum permitted number of passengers may be carried on each vehicle.
Variations in the journey will only be accepted subject to prior permission of the Company.
All Clients must use their best endeavours to ascertain the whereabouts of the driver and the vehicle when being met at any pick-up points. Should the Client and driver fail to meet, the Company will require payment in full.
In the case of all journeys to and from airports the Company must be informed of the time of the relevant arrival or departure and flight number at the time of the booking. The Company cannot accept liability for any loss howsoever arising where delays are caused by the Clients delayed departure to the airport. If the arrival of a Clients flight is delayed the driver will continue to wait at the airport unless instructed otherwise or unless he is informed that the planes arrival will be abnormally delayed, in such circumstances an additional charge may be made at the appropriate rate for the vehicle in respect of the time spent by the driver in waiting at the airport. The Company reserves the right in its sole discretion to recall a driver from the airport if he is required to carry out his duty elsewhere or if he continued presence would result in him exceeding his legal driving hours or if the planes arrival will cause the driver to wait for an abnormal length of time or in any other circumstances as the Company sees fit.
Where the Company hires in vehicles from other operators at the request of the Client and where the Company arranges ancillary facilities such as meals, accommodation, ferries, shuttles, admission tickets or any other services provided by another contractor it does so as agents for and on behalf of the Client. Any terms and conditions imposed by such other contractors through the Company shall be binding on the Client as if he had contracted such services.
Any damage to the companies property by the client or their party will be chargeable to the client and, if held, deducted from the card used as deposit.
Drivers will so far as circumstances permit, depart return and leave intermediate stopping places at times agreed beforehand or specified by the drive on condition that any variation required by the customer to the journey must be notified to the Company in writing not less than 48 hrs beforehand.
All requests for the hire of a specific vehicle are accepted subject to availability. If that vehicle is not available the Company reserves the right to substitute an alternative vehicle including those of other operators.
No more than the maximum permitted number of passengers may be carried on each vehicle.
Variations in the journey will only be accepted subject to prior permission of the Company.
All Clients must use their best endeavours to ascertain the whereabouts of the driver and the vehicle when being met at any pick-up points. Should the Client and driver fail to meet, the Company will require payment in full.
In the case of all journeys to and from airports the Company must be informed of the time of the relevant arrival or departure and flight number at the time of the booking. The Company cannot accept liability for any loss howsoever arising where delays are caused by the Clients delayed departure to the airport. If the arrival of a Clients flight is delayed the driver will continue to wait at the airport unless instructed otherwise or unless he is informed that the planes arrival will be abnormally delayed, in such circumstances an additional charge may be made at the appropriate rate for the vehicle in respect of the time spent by the driver in waiting at the airport. The Company reserves the right in its sole discretion to recall a driver from the airport if he is required to carry out his duty elsewhere or if he continued presence would result in him exceeding his legal driving hours or if the planes arrival will cause the driver to wait for an abnormal length of time or in any other circumstances as the Company sees fit.
Where the Company hires in vehicles from other operators at the request of the Client and where the Company arranges ancillary facilities such as meals, accommodation, ferries, shuttles, admission tickets or any other services provided by another contractor it does so as agents for and on behalf of the Client. Any terms and conditions imposed by such other contractors through the Company shall be binding on the Client as if he had contracted such services.
Any damage to the companies property by the client or their party will be chargeable to the client and, if held, deducted from the card used as deposit.
Where the Company hires in vehicles from other operators at the request of the Client and where the Company arranges ancillary facilities such as meals, accommodation, ferries, shuttles, admission tickets or any other services provided by another contractor it does so as agents for and on behalf of the Client. Any terms and conditions imposed by such other contractors through the Company shall be binding on the Client as if he had contracted such services.
All Clients and individuals are recommended to obtain insurance for those items where, say for negligence, the Company’s liability is limited (such as delays or luggage).
Other than on a vehicle fitted expressly for the purposes, food and drink, except for small items of confectionary (such as sweets and chocolate, but not chewing gum) may not be consumed on the vehicle without prior arrangement from the Company or the driver.
No bill, poster, signs or notice is to be displayed on any vehicle without written consent of the Company.
In the event of a national emergency being declared or if a strike of all or any section of ferry, railway or road transport workers or of the happening of any event over which the Company has no control the company reserves to itself the right to cancel any order which in its option thereby become impossible of performance by it and to refund the customer any monies paid in connection therewith by way of deposit or in full settlement and such monies shall be received by the Client in full settlement of all claims or demands in respect of such cancellation.
The hours agreed with the Company for the operation of any hire(s) must be observed (excluding emergencies or diversions) so that current regulations governing drivers hours and rest periods may be complied with, the Company reserves the right to curtail or otherwise alter any hire which does not comply with relevant regulations.
The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed on the driver’s authority. The Client will be held responsible for the conduct of passengers and any damages caused to the vehicle by passengers during the hiring.
Seat Belt Regulations require adults and children aged 14 and over to wear seat belts at all times where available.
The Company operates a strictly NO SMOKING policy on board its vehicles. NO ALCOHOL permitted without prior consent.
The giving or placing of an order with the Company shall be deemed an acceptance of these terms and conditions of hiring. No forbearance by the Company in exceeding its rights under these terms and conditions of hiring shall be constructed as a waiver of any of its rights.
Orders are only accepted in that the law of England shall apply to the contract arising from such an order and to determination of the rights and liabilities of the respective parties and that in no action or other proceedings shall be brought by either party in relation to such contract except in a Court of competent jurisdiction in England.
Any complaints in respect of the Company’s services should be made in writing to the Company’s registered office as soon as possible but within 14 days.
These terms and conditions of hiring do not purport to exclude any rights, which the customer may have by virtue of the unfair contract terms act 1977.
All Clients and individuals are recommended to obtain insurance for those items where, say for negligence, the Company’s liability is limited (such as delays or luggage).
Other than on a vehicle fitted expressly for the purposes, food and drink, except for small items of confectionary (such as sweets and chocolate, but not chewing gum) may not be consumed on the vehicle without prior arrangement from the Company or the driver.
No bill, poster, signs or notice is to be displayed on any vehicle without written consent of the Company.
In the event of a national emergency being declared or if a strike of all or any section of ferry, railway or road transport workers or of the happening of any event over which the Company has no control the company reserves to itself the right to cancel any order which in its option thereby become impossible of performance by it and to refund the customer any monies paid in connection therewith by way of deposit or in full settlement and such monies shall be received by the Client in full settlement of all claims or demands in respect of such cancellation.
The hours agreed with the Company for the operation of any hire(s) must be observed (excluding emergencies or diversions) so that current regulations governing drivers hours and rest periods may be complied with, the Company reserves the right to curtail or otherwise alter any hire which does not comply with relevant regulations.
The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed on the driver’s authority. The Client will be held responsible for the conduct of passengers and any damages caused to the vehicle by passengers during the hiring.
Seat Belt Regulations require adults and children aged 14 and over to wear seat belts at all times where available.
The Company operates a strictly NO SMOKING policy on board its vehicles. NO ALCOHOL permitted without prior consent.
The giving or placing of an order with the Company shall be deemed an acceptance of these terms and conditions of hiring. No forbearance by the Company in exceeding its rights under these terms and conditions of hiring shall be constructed as a waiver of any of its rights.
Orders are only accepted in that the law of England shall apply to the contract arising from such an order and to determination of the rights and liabilities of the respective parties and that in no action or other proceedings shall be brought by either party in relation to such contract except in a Court of competent jurisdiction in England.
Any complaints in respect of the Company’s services should be made in writing to the Company’s registered office as soon as possible but within 14 days.
These terms and conditions of hiring do not purport to exclude any rights, which the customer may have by virtue of the unfair contract terms act 1977.